Terms & conditions

Terms & conditions


1. Definitions

In these terms, the following definitions apply:

“Business Day” is a day (excluding Saturday, Sunday or public holiday) on which the banks in the Republic of Ireland are open for business.

“Conditions” means the conditions listed in this document.

“Contract” means the contract between the supplier and the customer for the purchase and sale of the goods in accordance with these conditions.

“Customer” means the person or company who buys the goods from the supplier.

“Force Majeure Event” means any event that is beyond the control of a party and which, by its nature, could not have been or could have been inevitable;

“Goods” means the goods (or parts thereof) that are listed in the order;

“Order” means the customer’s order for the goods in accordance with the customer’s written acceptance of the supplier’s offer. and

“Supplier” is Straight my teeth, a private company.

2. Agreement

2.1 These terms apply to the contract to the exclusion of other terms that the customer wishes to impose or include, or that are implied by trade, custom, practice, or trade flow.

2.2 The order represents an offer by the customer to purchase the goods in accordance with these conditions. The customer is responsible for ensuring that the order conditions are complete and correct.

2.3 The order is only considered accepted if the supplier confirms the acceptance of the order orally or in writing and the contract is concluded at this time.

2.4 The customer acknowledges that he did not rely on statements, promises, assurances, representations or warranties of the supplier or on his behalf that were not specified in the contract.

2.5 All samples, drawings, descriptions or advertising materials created by the supplier as well as all descriptions or illustrations on the supplier’s website, in catalogs or brochures are produced exclusively for this purpose, to give a rough idea of ​​the goods described in them. They are not part of the contract or are contractually binding.

3. Were

3.1 The goods are described on the supplier’s website, in catalogs or brochures.

3.2 The supplier reserves the right to change the specification of the goods if this is necessary due to applicable legal or official requirements or in accordance with changes by the manufacturer.

3.3 At the request of the customer, the supplier can provide the customer with technical advice regarding the use of the goods, provided that this advice is only made available to the customer and Supplier is not liable for losses, damage or claims resulting from this.

4. delivery & Transport

4.1 The supplier delivers the goods at any time to the location specified in the order or to another location agreed by the parties (the “delivery location”) after the supplier has given the customer notified you that the goods are ready.

4.2 The goods are delivered when the goods arrive at the place of delivery. All delivery dates are approximate and the time of delivery is not critical.

4.3 The supplier is not liable for delays in the delivery of the goods caused by a force majeure event or the customer’s failure to deliver the supplier an appropriate delivery instructions or other instructions relevant to the delivery of the goods. If the supplier delivers less of the goods than was ordered by the customer or if the goods were damaged before they arrived at the delivery location, the customer must inform the supplier in writing within three business days of delivery.

5. Cancellation

5.1 The customer can return goods delivered to the customer by written notification to the customer, provided that these goods (in the supplier’s opinion) are new and remain the same as those of the Manufacturer specified warranty period covered. A return fee of 20% of the price paid by the customer is charged for the return of goods.

5.2 Goods manufactured according to customer specifications cannot be returned and must be paid in full.

6. Warranty & claims

6.1 No guarantee is given for goods that do not originate from the manufacturer of the goods. The guarantee is limited to the repair or replacement of the goods according to the manufacturer’s instructions.

6.2 All goods which are assumed to be defective and are covered by a manufacturer’s guarantee must be returned for inspection by the supplier. The supplier will use its best endeavors to provide the contact details of all manufacturers or British importers of goods.

6.3 Before returning the goods, the customer must receive a return form and an authorization number from the supplier.

6.4 Claims for damages resulting from the presumed defect of a product will only be processed by the manufacturer of this product. The supplier will not recognize, process, transfer or track claims made against a manufacturer other than himself.

6.5 In relation to goods the manufacturer of which is the supplier (the “Straight my teeth”), the supplier guarantees that upon delivery and for a period (the “ Guarantee period ”) the goods must:

(a) correspond to their description in all essential points;

(b) be free from material defects in design, material and workmanship; and

(c) of satisfactory quality (as defined by the Sale of Goods Act 1979).

6.6 Subject to Section 6.7 if:

(a) During the warranty period, the customer will notify the supplier in writing within a reasonable period of time that some or all of the Straight my teeth products listed in section are not available 6.5 comply with the stated guarantee;

(b) the supplier is given a reasonable opportunity to examine such straight my teeth goods; and

(c) the customer (at the request of the supplier) sends these straight my teeth goods back to the supplier’s place of business at the customer’s expense,

The supplier repairs or replaces the defective Straight my teeth goods. The supplier will deal with a message from the customer within a reasonable period of time, but accepts that the involvement of the supplier’s insurers can delay the clarification of his claim.

6.7 The supplier is not liable for failure to comply with the guarantee given in Section 6.5 by Straight my teeth Goods in one of the following cases:

(a) The customer continues to use these straight-my-teeth goods after notification in accordance with section 6.6.

(b) The defect arises because the customer has not followed the oral or written instructions of the supplier regarding storage, commissioning, installation, use and maintenance of the Straight my teeth Goods or (if there are none) good trading practices related to the same;

(c) The defect is caused by the supplier based on a drawing, a draft or a specification supplied by the customer.

(d) the customer changes or repairs such Straight my teeth goods without the written consent of the supplier;

(e) the defect arises due to normal wear and tear, intentional damage, negligence or abnormal storage or working conditions; or

(f) The goods differ from their description because changes have been made to ensure that they comply with the applicable legal or official requirements.

6.8 Unless otherwise specified in this clause 6, the supplier is not liable to the customer for non-compliance with the guarantee rate by the Straight my teeth Goods see section 6.5.

6.9 The provisions in sections 13 to 15 of the 1979 Sales Law are excluded from the contract to the extent permitted by law.

7. Title & Risk

7.1 The risk of the goods passes to the customer upon completion of the delivery. to the customer at the point where the carrier takes possession of the goods

7.2 Ownership of the goods only passes to the customer when the supplier has made full payment (in cash or with freely available money) for the goods and all others from which the supplier delivered to the customer, in which case the payment became due. In this case, ownership of the goods passes at the time of payment of all these amounts ..

7.3 Until ownership of the goods has passed to the customer, the customer has:

(a) Store the goods separately from all other goods in the possession of the customer so that they can still be identified as the property of the supplier.

(b) do not remove, deface or obscure identifying marks or packaging on or in relation to the goods;

(c) keep the goods in satisfactory condition and insure them against all risks for the full price from the date of delivery;

(d) notify the supplier immediately if any of the events listed in Section 9.2 occur; and; and

(e) give the supplier information about the goods that the supplier needs from time to time.

7.4 Subject to clause 7.5, the customer can resell or use the goods in the normal course of business (but not otherwise) before the supplier receives payment for the goods. However, if the customer resells the goods before this time, the following applies:

(a) this is done as the client and not as the representative of the supplier; and

(b) The ownership of the goods passes from the supplier to the customer immediately before the time of resale by the customer.

7.5 If the customer, before ownership of the goods has passed to him, is subject to one of the events mentioned in section 9.2 without restricting another right or another The supplier can help:

(a) the customer’s right to resell the goods or use them in the normal course of business expires immediately; and

(b) The supplier can at any time:

(i) request the customer to deliver all goods in his possession that have not been resold or irrevocably incorporated into another product; and

(ii) If the customer does not do this immediately, enter the premises of the customer or a third party where the goods are stored in order to recover them.

8. Price & Payment

8.1 The price of the goods is the price specified in the order or, if no price is specified, the price specified in the published price list of the supplier. Valid at the time of delivery ..

8.2 The supplier can increase the price of the goods at any time before delivery in order to take into account any increases in the costs of the goods that are attributable to the following:

(a) Factors outside the supplier’s sphere of influence (including exchange rate fluctuations, increases in taxes and duties, and increases in labor, material and other manufacturing costs)

(b) any request by the customer to change the delivery date, the quantity or type of the goods ordered or their specification; or

(c) any delay caused by the customer’s instructions or by the customer’s failure to provide the supplier with appropriate or accurate information or instructions

8.3 The price of the goods includes the costs and fees for packaging, insurance and transport of the goods, which will be charged to the customer.

8.4 The price of the goods is not subject to VAT. After receiving a valid invoice from the supplier, the customer must pay the supplier these amounts for the delivery of the goods.

8.5 The supplier can invoice the customer for the goods on or at any time after completion of the delivery.

8.6 The customer must pay the invoice in full and in freely available funds before delivery or to a customer with a credit account within 30 calendar days from the invoice date at the end of the invoice month. Payment must be made to the bank account specified in writing by the supplier. The timing of the payment is critical.

8.7 We reserve the right to claim interest, damages and reasonable expenses under the 1998 Act on Late Payment of Commercial Debt (Interest) This Act applies both after and after each judgment. A reference to the 1998 Late Payment of Trade Debt (Interest) Act is also a reference to a change, modification or after-effect thereof. If for any reason the 1998 Late Payment of Trade Debt (Interest) Act does not apply, overdue amounts will from time to time pay interest at 8% above the base rate of the Bank of the Republic of Ireland.

8.8 The customer pays all amounts from the contract without offsetting, counterclaim, deduction or retention (with the exception of a statutory deduction or retention). The supplier can at any time, without limitation of other rights or remedies, offset an amount owed by the customer with an amount to be paid by the supplier to the customer.

9. Termination & suspension

9.1 If the customer is suspended from one of the events mentioned in section 9.2, the supplier can terminate the contract with immediate effect by giving written notice to the customer.

9.2 For the purposes of section 9.1, the relevant events are:

(a) The customer suspends or threatens to suspend payment or admits that he is unable to pay his debts , or is a company or limited partnership) is considered unable to pay its debts within the meaning of section 123 of the 1986 Bankruptcy Act, or (as a natural person) unable to pay its debts, or not in the Able to do so in any case under the Insolvency Act within the meaning of Section 268 of the 1986 Insolvency Act or (as a partnership) with any partner to whom any of the above conditions apply

(b) the customer’s financial situation deteriorates to an extent that, in the supplier’s opinion, jeopardizes the customer’s ability to adequately fulfill its obligations under the contract is; and

(c) (as an individual) the customer dies or is unable to manage his own due to illness or disability (whether mental or physical) Matters or becomes a patient under mental health legislation.

9.3 If the customer is subject to one of the events listed in Section 9.2 (a) to Section 9.2 (c) or if the supplier reasonably believes this. The supplier can, without his other Restrict rights or remedies, if the customer does not pay an amount due under this contract on the due date

(a) The supplier may suspend the provision of the goods in accordance with the contract or another contract between the customer and the supplier.

(b) terminate the contract or another contract between the customer and the supplier; or

(c) For goods that have not been delivered, payment is required at or in advance.

The customer releases the supplier from all costs and expenses (including but not limited to legal costs or expenses) that are incurred for or on behalf of the supplier during the enforcement his rights under clause 8 and this clause.

9.4 Upon termination of the contract for any reason, the customer must immediately pay all outstanding unpaid bills and interest to the supplier.

9.5 However, the termination of the contract does not affect the rights, remedies, duties and liabilities of the parties that arose at the time of the termination.

9.6 Clauses that expressly or tacitly survive the termination of the contract remain in full force.

10. Limitation of Liability

10.1 Nothing in these conditions limits or excludes the liability of the supplier for the following:

(a) death or personal injury due to negligence or negligence on the part of employees, representatives or subcontractors (if applicable)

(b) fraud or fraudulent misrepresentation;

(c) violation of the provisions of Section 12 of the 1979 Sales Law;

(d) defective products under the Consumer Protection Act 1987; or

(e) any matter for which it would be illegal for the supplier to exclude or limit liability.

10.2 Subject to clause 10.1:

(a) The supplier is in no case liable to the customer, be it for contractual reasons, for tort (including negligence), for violation of legal obligations or for others Wise. for lost profit or for indirect loss or consequential damage resulting from or in connection with the contract; and

(b) the entire liability of the supplier towards the customer in relation to all other damages that arise from or in connection with the contract, be it contract or tort (including negligence) a violation of the legal obligation or in any other way may under no circumstances exceed the price of the goods.

(c) The supplier is in no case liable to the customer or in any other way for losses or indirect losses or consequential damage caused by the customer’s failure good oral health before buying goods.

11. Allocation

(a) The supplier may at any time assign, transfer, pledge, encumber, encumber, subcontract or otherwise deal with the contract

(b) The customer may not assign, transfer, pledge, encumber, encumber, subcontract, declare trust or otherwise deal with them or commitments from the contract without the prior written consent of the supplier.

12. Severance

Should a provision or partial provision of the contract be or become invalid, unlawful or unenforceable, this is considered to have been changed to a minimum to ensure its validity. legal and enforceable. If such a change is not possible, the relevant provision or partial provision is deleted. Any change or deletion of a provision or partial provision according to this clause has no effect on the validity and enforceability of the rest of the contract.

13. Applicable law

The contract and all disputes or claims arising from or in connection with it or its object or its origin (including non-contractual disputes or claims) are subject to this Law of the Republic of Ireland and is to be interpreted in accordance with this.

14. Jurisdiction

Each party irrevocably agrees that the courts of the Republic of Ireland have exclusive jurisdiction to resolve disputes or claims arising out of or in connection with this contract or its subject matter have or education (including non-contractual disputes or claims)